You will need to provide:
- Completed Claim Form
- Copy of policyholder’s HKID card
- Copy of policyholder’s ATM card or bank statement
- Colour photos showing the scene of accident and damaged properties
- Purchase / replacement receipts
- Quotations from contractors
- Police report / incident report provided by authorities
- Building management office's incident report
- (For claims involving accident at home) Copy of hospital’s receipt and hospital discharge summary
- (For claims involving school closure compensation) Copy of school buses, meal and extra-curricular activities’ receipts
Household property damages claim form: (Download)