OneDegree

CI - Terms & Coverage 11

• Is there a waiting period for the InfiniCare policy?
• What benefits are covered?
• Can I change the plan type after the InfiniCare policy is issued? Can I purchase more than one InfiniCare policy?
• Can I be refunded if I cancel the InfiniCare policy?
• Can I cancel the InfiniCare policy any time after the purchase?

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CI - Claims 7

• What information do I need to submit while I file a claim for my InfiniCare Policy?
• I applied for the InfiniCare policy for my family member, who will receive the reimbursement?
• When should I submit a claim for the InfiniCare policy? Any time limit for claim submission?
• What are the options of receiving the benefit?
• Can I claim another insurer for the same critical illnesses?

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CI - Policy Management 2

• The policy is lapsed due to insufficient premium. Can the policy be reinstated?
• I declared myself a smoker during the InfiniCare policy application, can I change the status after I’ve quit smoking? Will the premium adjust accordingly?

CI - Policy Application 8

• Are there any age limitations for the application and renewal of InfiniCare?
• Is there any limitation for the Sum Assured of InfiniCare policy?
• Any document required for the InfiniCare policy application? Do I need a bodycheck report?
• How may I decide the Sum Assured for Critical Illness Insurance?
• Can I hold more than one Critical Illness Insurance?

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CI - Billing & Payment 4

• Can my family member or friend pay for my premium with their credit card?
• Are there any options besides credit card payment?
• Besides monthly and annual payment. Are there any options for the payment cycles?
• I have chosen to pay the premium monthly, can I change it to annual payment mid-policy year?