CI - Claims

What information do I need to submit while I file a claim for my InfiniCare Policy?
First, 2 claim forms are required to be filled in:  Claim Form 1 which is completed by insured / claimant  The other form which is completed by d...
Fri, 11 Mar, 2022 at 5:03 PM
I applied for the InfiniCare policy for my family member, who will receive the reimbursement?
In general, according to the provision, we will pay the benefit to the Policyholder.  However, if the Policyholder passes away during the Insured Person...
Wed, 13 Mar, 2024 at 6:58 PM
When should I submit a claim for the InfiniCare policy? Any time limit for claim submission?
A claim must be submitted to us within six months of the diagnosis of critical illness or early-stage critical illness, or performance of critical illness s...
Fri, 11 Mar, 2022 at 5:10 PM
What are the options of receiving the benefit?
We will deposit payable benefit to the Policyholder’s bank account provided on the claim application form. 
Fri, 11 Mar, 2022 at 5:41 PM
Can I claim another insurer for the same critical illnesses?
You can claim another insurer for the same critical illnesses.
Fri, 11 Mar, 2022 at 6:00 PM
How would the claim be handled if the Policyholder passed away after a claim has been submitted?
If the Policyholder and the Insured Person are the same person, and if he/she passes away when we pay the benefit, the benefit will be transferred to his/h...
Mon, 11 Mar, 2024 at 4:37 PM
I have my revisit at public hospitals, but there are neither any attending doctors nor any medical reports provided to me, how should I proceed?
You can submit 1) medical report and patient information application form and 2) OneDegree Critical Illness Claim Form to the related hospital department. D...
Fri, 11 Mar, 2022 at 6:04 PM