Yes, your pet can visit any registered vet in Hong Kong. If your vet of choice is part of our vet network, the reimbursement rate is 90%. For non-network clinics, the rate is 70%. 


For all new policies that are issued from 1 December 2022, if the insured pet's age is between 13 weeks to 11 months at enrollment, the 50% Reimbursement Rate (applicable to all HK registered vets) will be applied throughout the whole policy year.