Pet insurance - Coverage
Our pet insurance is designed to help you when your furry buddy unexpectedly gets hurt or sick. That’s why we don’t cover pre-existing conditions and congen...
Fri, 22 Aug, 2025 at 4:14 PM
We do not cover treatment related to the following pre-existing Medical Conditions and induced Medical Conditions arising from such pre-existing Medical Co...
Fri, 22 Aug, 2025 at 4:23 PM
Your kitty might be safer indoors, but they can still get injured at home. Being indoors also doesn’t protect them from health problems, meaning they have t...
Fri, 22 Aug, 2025 at 10:35 AM
Cats and dogs between 13 weeks and 11 years old are eligible for enrollment in Pet CEO Plan®. Once enrolled, there is no age limit on renewal (Note 1). Pet ...
Fri, 22 Aug, 2025 at 4:29 PM
The optional rider Feline Infectious Peritonitis (FIP) Additional Coverage provides a maximum coverage of up to HK$25,000 for cats aged 1-11 years that hav...
Thu, 21 Aug, 2025 at 6:33 PM
We will send you a renewal notice 30 days before your policy end date. After receiving the renewal notice, you can log in to [My Account] to upgrade your pl...
Fri, 22 Aug, 2025 at 11:01 AM
If you hold more than one OneDegree Pet CEO Plan® policy, the most recently issued policy that has been in force for over 90 days and remains active will be...
Wed, 24 Jun, 2026 at 12:52 PM
Yes, but please note that you can only receive a maximum of one Pet CEO Plan® premium waiver per paid policy year of the critical illness insurance. This me...
Wed, 24 Jun, 2026 at 1:00 PM
If you pay your premium annually: We will refund the premium you have already paid for the eligible policy's current coverage period. If you pay you...
Wed, 24 Jun, 2026 at 2:04 PM
Yes. The pet policy premium waiver covers both the basic plan premium and the premiums for any additional rider (such as the Additional Critical Illness Cas...
Wed, 24 Jun, 2026 at 2:09 PM