Pet insurance - Claims

When will the claims team obtain pending information? Could claims team obtain further information on behalf of the customer?
We will ask you for more information during our assessment. Please note that we will also perform random checking or review manually on your latest case(s) ...
Tue, 12 Mar, 2024 at 10:52 AM
Could claims team obtain appeal material from vet on behalf of the customer?
If you disagree with the claim decision, you can contact the Claims Department within 60 days from the date of receiving the claim decision, providing reaso...
Fri, 31 May, 2024 at 4:27 PM