CI - Terms & Coverage

Is there a waiting period for the InfiniCare policy?
A 90-day waiting period will apply for the policy. Critical illnesses with symptoms that appear after the waiting period will be covered by the policy. For ...
Fri, 11 Mar, 2022 at 4:43 PM
What benefits are covered?
We offer three plan types: Core, Boost, and Infinity. InfiniCare covers up to 62 critical illnesses, 7 of which are illnesses that are common in Hong Kong, ...
Fri, 11 Mar, 2022 at 4:49 PM
Can I change the plan type after the InfiniCare policy is issued? Can I purchase more than one InfiniCare policy?
The policy will be issued immediately after the insurance application. The policy plan type cannot be changed after the policy is issued and each Insured Pe...
Fri, 11 Mar, 2022 at 5:40 PM
Can I be refunded if I cancel the InfiniCare policy?
You can apply for the cancellation of policy through the OneDegree website. The cancellation request will be effective for the conditions listed below:  ...
Fri, 11 Mar, 2022 at 5:45 PM
Can I cancel the InfiniCare policy any time after the purchase?
If the policy is cancelled within 30 days from the purchase date from the website, the paid premium will be fully refunded.  If the policy is cancelled from...
Fri, 11 Mar, 2022 at 5:58 PM
If I emigrate to foreign countries, or am diagnosed with a critical illness that is listed in the InfiniCare’s policy, can I still get covered?
There is no geographical limitation on claiming InfiniCare policy as long as the Policyholder and the Insured Person are in Hong Kong at the time of the ins...
Fri, 11 Mar, 2022 at 6:06 PM
How does the InfiniCare defines “same Event”?
“Event” means either (1) an accident causing bodily injury or (2) an illness that results in more than one claimable critical illness, early-stage critical ...
Fri, 11 Mar, 2022 at 6:15 PM
If the critical illness relapses, can I still file a claim for InfiniCare policy?
If the Insured Person suffers a relapse of a critical illness that was once diagnosed, regardless of whether the symptom has appeared or diagnosed before th...
Fri, 11 Mar, 2022 at 6:16 PM
How does InfiniCare define Carcinoma-in-situ and Early-stage Malignancy?
Carcinoma –in-situ, as known as “0 stage cancer”, is the earliest stage of  cancer. In this stage, the malignant is restricted to a spot and border of which...
Fri, 11 Mar, 2022 at 6:30 PM
Is there a "survival period" in InfiniCare policy? How does it affect me?
Survival period is common among Critical Illness insurances to ensure the Insured Person to survive for a specific period (usually 7 to 30 days) of time aft...
Fri, 11 Mar, 2022 at 6:32 PM