Policy Management

Policy Management

Do I need to submit any documents for my premium refund for cancelling my policy?
Yes, it is mandatory to upload copies of your HKID and bank proof through your OneDegree customer account before cancelling your Pet or Critical Illness po...
Wed, 20 Sep, 2023 at 11:27 AM
What is "Log In with Apple ID"? How do I log in with my Apple ID?
"Log In with Apple ID" allows you to securely sign into your OneDegree account using your Apple ID. Here’s how:   1.     Open the OneDegree app ...
Thu, 27 Feb, 2025 at 1:04 PM
Can I change my registered email? How do I find my login email address with OneDegree?
To change your login email: Please contact our customer care team at care@onedegree.hk; our representative will verify your identity before processing you...
Thu, 27 Feb, 2025 at 12:40 PM