OneDegree

For any claims that you have filed, you must contact our Customer Service Team if you need to change the bank accont to receive the reimbursement. As the a...

Your pet insurance policy will only be terminated when:   - the pet insured passed away*; - the premium is not fully paid at the end of the grace perio...

It's possible that the premium may be adjusted or remain unchanged* when it's time to renew your policy. Factors we consider for pricing adjustmen...

Yes. You can cancel your Pet CEO Plan® policy as long as no claims have been paid during the current policy period. If a policy is canceled before the ...

Your policy can be renewed starting 30 days before the policy end date. We will send you renewal information before then and inform you whether there will ...

Don’t worry. Our policy includes a grace period allowing customers sufficient time to address missed premiums. During the grace period, the system will atte...

If your insured pet passes away during the insurance period and there are no successful claims recorded in the policy year, you can log in to the member po...