Pet insurance - Coverage
Pets are like our family members and we want to protect them, whatever the cost. However, vet bills can get very expensive when an unexpected illness or inj...
Thu, 21 Aug, 2025 at 5:41 PM
To make sure all pets obtain fair protection, most insurers setup a waiting period. The Pet CEO Plan® follows the same guidelines: from the effective da...
Fri, 22 Aug, 2025 at 10:44 AM
After you have successfully purchased a policy, your pet's coverage will begin after the waiting period. We understand it can be frustrating not to have...
Fri, 22 Aug, 2025 at 10:37 AM
We cover unexpected injuries or illnesses that happen after the end of the waiting period. We offer four plans: Essential, Plus, Ultra, and Prestige, e...
Thu, 21 Aug, 2025 at 6:06 PM
We currently offer four pet insurance plans: the Essential Plan, Plus Plan, Ultra Plan and Prestige Plan. Essential Plan: If you are mainly concerned a...
Thu, 21 Aug, 2025 at 5:47 PM
Consultation fees are covered by our Plus, Ultra Plan and Prestige Plan, it provides more comprehensive coverage options and also it is more expensive. ...
Thu, 21 Aug, 2025 at 5:50 PM
No, as most pet parents we surveyed didn’t find this benefit useful. Third-party insurance doesn’t cover incidents deemed to be caused by the owner’s lack o...
Fri, 22 Aug, 2025 at 4:10 PM
We don't cover chemotherapy or immunotherapy under reimbursement benefits, but we do provide a HKD 10,000 lump sum Cancer Cash payment* under our Essen...
Thu, 21 Aug, 2025 at 6:28 PM
Unfortunately, if a pet develops a serious illness that is not listed as an exclusion in the policy terms, the illness will continue to be covered in the...
Fri, 22 Aug, 2025 at 11:04 AM
Chronic medical condition is a medical condition that has at least one of the following characteristics: a. Lasts 3 months or more; b. Comes back or is l...
Fri, 22 Aug, 2025 at 4:12 PM